Vendor.com.ng, an online marketplace, is recruiting suitably qualified candidates to fill the position below:
Job Title: Retail Banker
Location: Island, Lagos
Employment Type: Full-time
Job Summary
- We are looking for a Retail Banker to assist our customers and advise them on their finances.
- You’ll be the face of our bank and we’ll depend on you to provide high-quality customer service.
- In this role, you’ll need to communicate effectively to serve a variety of customers. Excellent people skills and patience are critical to this position. We also expect you to be confident, reliable and quick to resolve issues.
Responsibilities
- Open and close checking and savings accounts
- Advise customers on financial services (e.g. lines of credit and mortgages)
- Cross-sell products and services
- Approach and sign on new customers
- Collaborate with other professionals to ensure high-quality customer service
- Perform various clerical tasks (e.g. filing)
- Handle customer complaints and solve problems
Requirements and skills
- Proven experience as a retail banker or similar role; sales or customer service experience is a plus
- Knowledge of retail banking rules and procedures
- Working knowledge of banking software and MS Office
- Patience and problem-solving ability
- Customer-oriented attitude
- Outstanding communication skills
- BSc/BA in Accounting, Business Administration or related field.
Salary
N250,000 per month.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidate should send their CV to: [email protected] using the job title as the subject of the mail.
